Developing strategies to leverage chatbots
Chatbot technologies have been with us for a few years now. The early days of unreserved hype that led to some initial disappointment are behind us. This is the right moment for organisations to start developing a more serious conversational strategy that looks beyond proof of concept implementations.
In this workshop, we will give you the conceptual tools required to start sifting what is important when it comes to chatbot technologies and the AI techniques and capabilities that power them. We will walk you through the GreenShoot Labs framework for identifying opportunities for chatbots, how to determine what AI (or other) capabilities you will need to develop and how to plan, implement and measure success for a chatbot project.
Workshop leader: Tim Deeson (Co-Founder of Greenshoot Labs)
Join the Greenshoot Labs team and other industry leaders to:
• The current state of conversational technologies
• How to identify chatbot opportunities within your organisation
• How to define requirements and evaluate feasibility for chatbot-centric applications
• How to plan, implement and measure success for a chatbot project