Ronald specialises in AI systems design, conversational agents, data and knowledge management and analysis. He holds a PhD in Computer Science from Southampton University.
For the past 15 years, he has worked on commercial implementation projects with clients such as BT Labs, Stanford University, the NHS, the Italian Government, TripAdvisor, BDO and DSTL.
He frequently writes and speaks about AI-related issues and co-authored a book on agent-based software development. He is currently working on a book titled “The AI Powered Workplace”.
He is the lead of OpenDialog.ai – an open-source framework for building conversational applications for enterprises.