Jodie Trumper - Disruption Summit Europe

Jodie Trumper

HR Services Director, UCL

Jodie leads a team of 55 people, managing the transactional HR and payroll processes across University College London, HR Workforce Reporting and HR Systems.

In March 2019 the HR Services team became part of the newly created Professional Services Hub at UCL, an opportunity for Professional Services teams to come together and improve the quality of the services delivered.

Jodie has been responsible for implementing RPA – a first in the University and in the hub. In her session, she’ll share with you how she’s used RPA to ensure the services delivered by the team are meeting customer expectations, while making those impacted by the automation of their roles, instrumental in the adoption.